- Where can I buy Hertz guitars?
You can purchase directly from our website or through our authorized dealers. Check our “Where to Buy” page for details.
- Do Hertz guitars come with a warranty?
Yes, all new guitars are covered under a limited warranty for manufacturing defects. Please retain your proof of purchase.
- Is the warranty valid if I bought the guitar second-hand?
No, our warranty only applies to the original owner with a valid purchase receipt from an authorized dealer.
- Can I get needed service support for my Hertz instruments?
Yes, we offer the best service support. Just reach out with your model details.
- What string gauges are recommended for Hertz acoustics?
We recommend Hertz HZA80-SL, HZA430-L, HZA206-SL strings.
- My guitar has fret buzz — what should I do?
Fret buzz may be caused by neck relief, action height, or string issues. Check the setup or consult a technician.
- How do I clean and maintain my guitar?
Use a soft cloth for daily cleaning. For deeper maintenance, use guitar-safe polish and store in a stable environment or consult a technician.
- Can I become a Hertz dealer or artist endorser?
Yes! For dealership or artist endorsements, email us at hertzguitars@gmail.com with your artist bio.
Hertz Guitars – Frequently Asked Questions
